MS engineer who worked on Lync. I feel like the Skype acquisition was poorly handed too, but interesting how the perceptions differ.
We were folded into the Skype org, with Tony Bates -who I maintain had no idea what he was doing- reporting to Ballmer. Fine. But he and his henchman (Mark something?) embarked on a quest to make everyone do by-the-book Scrum. That, screwing around with corelib, and the ill-omened liveid migration process meant that Skype didn't improve in any way users cared about for several years. Meanwhile, the competitive landscape changed and the only Skype feature anyone ever used - being able to call your grandma in another country for cheap or free - lost its differentiation. It was clearly over by the time my mom told me she had whatsapp.
Nobody I knew had any animus towards Skype engineers and we were entirely willing to help... but what anyone actually wanted was kind of unclear.
We were folded into the Skype org, with Tony Bates -who I maintain had no idea what he was doing- reporting to Ballmer. Fine. But he and his henchman (Mark something?) embarked on a quest to make everyone do by-the-book Scrum. That, screwing around with corelib, and the ill-omened liveid migration process meant that Skype didn't improve in any way users cared about for several years. Meanwhile, the competitive landscape changed and the only Skype feature anyone ever used - being able to call your grandma in another country for cheap or free - lost its differentiation. It was clearly over by the time my mom told me she had whatsapp.
Nobody I knew had any animus towards Skype engineers and we were entirely willing to help... but what anyone actually wanted was kind of unclear.