I purchased a Fairphone 6 thinking I was going to solve a lot of issues I had with more popular phone models. This has not been the case. I think that when all is said and done, Fairphone will have done more to hurt the concept of device repairability than help it.
Examples:
Within a month of purchase, the little upper speaker grill/mesh sticker fell out. Now this is why I bought a Fairphone - a few clicks, a few days wait and a few screws later and I can easily replace it... not the case. They wanted me to warranty/send in my phone for a sticker replacement on "the world's most repairable phone." Not a great first impression.
Another system update they shipped bricked my sim card. No support, no help, just me with a permanent fear of installing any updates in the future.
A lot of people forget that "right to repair" means that YOU fix it. There is no silver bullet. You can either rely on a company to fix it for you and not screw you over, or you can do all of the work of sourcing parts and labor, and if you mess up the repair then you own the pieces.
Examples: Within a month of purchase, the little upper speaker grill/mesh sticker fell out. Now this is why I bought a Fairphone - a few clicks, a few days wait and a few screws later and I can easily replace it... not the case. They wanted me to warranty/send in my phone for a sticker replacement on "the world's most repairable phone." Not a great first impression.
Another system update they shipped bricked my sim card. No support, no help, just me with a permanent fear of installing any updates in the future.